While retrieving the two pet food items I required after a 10-hour workday, I was taken aback upon returning to the front of the store to find a long queue at the self-checkout. Half of the machines were not even operational. Desperately scanning the line for an open spot, I approached a woman with a bob haircut, who seemed to be a middle-aged employee. Politely, I inquired if she could open more registers. To my surprise, she curtly replied that all available staff were already occupied. Disappointed by her response, I couldn't help but think that perhaps she could have assisted at a register instead of stocking gum in an aisle that was not in use. Such inefficiency contributes to the frequent thefts at this store. It is nearly impossible to check out in under 20 minutes if you have somewhere else to be.