My wife and granddaughter have been going here for about a year and I started going there this March. My granddaughter ADORES Jade! Anyone with young children knows how hard it is to find someone who is calm, patient, gentle, friendly, and comforting while cutting little one's hair. Jade embodies all of those qualities AND more! She has earned my granddaughter's trust, which can sometimes be a significant challenge. My wife enjoys seeing Babe and Frank and has built a great rapport with both of them. Heather greets everyone with a bright smile and a helpful attitude. They are all incredibly welcoming. My experience has been wonderful, and I'm extremely satisfied with their service!