Carnation Spa

The sensation of having one's back walked on is truly delightful! This technique targeted a pinched nerve in my neck, offering relief after six months of persistent pain. I prioritize weekly massages as part of my self-care routine.

My initial experience here was outstanding. Opted for a 90-minute massage and informed the therapist about my injuries, she focused on those areas with precision. The establishment was clean, reasonably priced, and conveniently close to my residence. They accommodated me on the same day, which was a pleasant surprise. However, my experience was marred when, towards the end of the massage, the therapist made a comment about my weight. Despite her previous kindness, this comment deeply upset me due to my history of food-related struggles and body image issues. I refrained from immediate confrontation but expressed my discomfort when settling the bill. While I had intended to tip generously, I reduced it due to the weight comment. The therapist then attempted to negotiate a higher tip, citing extra effort on her part. I explained that her commentary was unnecessary and hurtful, emphasizing that such remarks can be triggering for individuals with underlying health concerns or past traumas. Although she apologized, the damage was done, and her subsequent reaction as I left further solidified my decision not to return. My aim was to find relief and relaxation through the massage, but the negative exchange overshadowed the positive aspects. It serves as a reminder that tact and sensitivity are crucial in the service industry, as the lasting impact on customers' emotions is paramount.

Mae is a fantastic massage therapist. I thoroughly enjoy my visits to the spa, with its pristine rooms and calming ambiance. Mae is not only well-informed but also very approachable. I highly recommend a visit to Carnation Spa.