Whenever I visit this place, it feels like I'm chatting with a pal. Alex always ensures you feel at ease and willingly addresses any questions you may have before or during your appointment without any hesitation or judgment. The moment you step in, the cozy, cute, feminine vibes are aesthetically pleasing. She has truly created a wonderful space that makes people feel welcome and cozy (which is exactly what I desire during a facial or waxing session). I opted for the Golden Ritual facial, which was absolutely fantastic and left my skin radiant. The products used were fantastic, and I appreciate that she tailors everything to suit your skin and its specific concerns. She truly takes the time to comprehend your desires and your skin's needs! I've also had waxing done here, and it was by far the best experience, a solid 15/10. She takes great care to ensure thorough hair removal without leaving any unwanted stubble. There's even a jelly mask add-on for Brazilian waxing, which I believe demonstrates her commitment to ensuring you leave feeling like a confident queen. I believe she is exceptional and will recommend her to everyone! I'm already excited for my next visit!