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Choose from 1 Nail salons in Terrace Heights. Total reviews 90 and rating 2.8.
21208 Union Tpke
If I could rate this place a 0, I would. Terrible customer service experience as a minor, being shouted at by two adults. Went with a friend for a graduation and school dance nail appointment. The nails ended up thick and painful after 20 minutes of filing. Showed a picture of a simple French tip, but it was not executed well. Paid $98 with a forced $12 tip. Left briefly to decide what to do about the bad nails, returned to discuss with a staff member who made me wait 2 hours for a fix. Upon return, faced more yelling from the nail technician and another staff member. Insisted on a refund or redo, but was met with aggression during the removal process. Owner refused a refund, offered to redo nails with a different technician 35 minutes away, causing inconvenience. Second attempt resulted in bleeding from aggressive nail cutting. Unacceptable service overall.Jennifer Sanxing Nail & Spa is open in Monday: 9:30-20:00 Tuesday: 9:30-20:00 Wednesday: 9:30-20:00 Thursday: 9:30-20:00 Friday: 9:30-20:00 Saturday: 9:30-20:00 Sunday: 10:00-18:30
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