Pretty Q Nails and Spa

I'm absolutely livid right now, tears streaming down my face as I sit in my car!! I frequent this place often and have never encountered any issues before. However, this time, the individual at the front left of the salon, whom I recall seeing at a different salon long ago, rushed through the entire process. The application of acrylic was hasty, resulting in a thin bottom and a wide top. The filing was done so quickly that the shape was uneven on some nails. When I requested an ombré glitter design from a reference picture, she was dismissive and rude. The overall experience was atrocious, and I vow never to return to Pretty Q as long as she is employed there. It's a shame because the rest of the staff is competent, but she is utterly unsatisfactory and lacks concern for customers. I am seething with anger right now!!!

Absolutely the most fantastic mani/pedi experience I've ever had. The technician was highly skilled, and I adored the massage part, haha. Our conversation during the session was delightful too!!

The pedicure I received was of good quality; however, the Acrylic Fill I got was completely off the mark. I specifically asked for a Black Ombre nail design and provided a reference image. The nail technician simply applied black polish without achieving the ombre effect. While driving, I noticed that the tips appeared translucent where the black polish was, and the black color was not dark enough. Additionally, the shaping on my left ring finger is incorrect, with a strange bump at the edge. To top it off, the price charged was $65-70 for a fill, whereas the website states it starts at $40. I am puzzled by the unexplained extra cost, as the price was only disclosed at the end during payment. I have attached photos of my nails with and without flash, along with the reference picture.