Shears Etc

I had a balayage done back in June with Alex, the process she started on my hair was foil bleaching my whole hair not once but both visits I saw her. I brought it up to her about how terrible of a job it was looking especially for someone who calls herself the "color queen". She refused to refund me and refused to fix my hair. My hair was so brassy (orange toned), she saturated the bleach which bleed through both sides of my hair and the quality was just SO BAD from the get go and I had brought it up to her and she said that's her way of doing hair. When I asked about my refund, she first said she wasn't in the position to pay me back then the following week she said she wasn't going to refund me because I stressed her out by messaging her lol. She left me with my hair looking like this. Also, she is independent what I learned afterwards and doesn't work for Shears as she claims. Had I known that ahead of time that my hair work wasn't guaranteed I would never have gone there. I've had my hair colored over 15 times from brunette to blonde and it was always done in one session, it may have been 6 or 8 hours later but it looked awesome and not fried at all like what she did to my hair. When Alex did mine from start to finish we were done in 2 hours the first visit and 3 hours the second visit. She did so little on my hair for the price that I paid which was $355 and this is what she left me. I would never EVER recommend her to anyone! I am still having to get my hair fixed from the damage she did and let me also mention I had to cut 5 inches off my hair after she completely destroyed it to where it was falling off in the shower. Use your money with someone else..SHE SHOULD NOT HAVE A LICENSE and I did report her to the board. I filed a civil claim and she never showed up or responded to court even after she asked me to take her to court. So the board will be handling her license and also the City of Baton Rouge will be proceeding with further process so I can get all my money back. She also tried charging me $700 plus for just a balayage which I was able to get it done for $150 and it was the best of work! PLEASE USE SOMEONE ELSE IF YOU WANT QUALITY WORK DONE...

Fahme did a great job and was patient with me. The faculty here is great.

I had the absolute worst haircut experience of my life recently with Sam. My hair looks like it has been severed with a dull sword, jagged and uneven! My bangs are angled the wrong way, longer closer to my face and shorter as they go back and are completely unblended and chunky. I’m a very easy customer and always ask for a simple trim, nothing more. On this evening, I didn’t insist that we dry my hair all the way because I knew it was later in the day and that I was only going home anyway. I thought this was an act of courtesy so she could go home because I knew I was her last customer of the day. When I got home I was HORRIFIED at the hack job that I received, so I drove back and politely pointed out the issue and she tried to haggle with me to come back the next day because she already put her supplies away but I couldn’t because I had to go to work and didn’t want to look foolish. To that she begrudgingly obliged with a very DRAMATIC AND LOUD SIGH! I was appalled!! She even tried to blame me for the terrible work she did at one point and after two seconds of touching up my bangs unenthusiastically I settled and said that’ll be fine because I didn’t