Highlights in San Ramon

Avoid this establishment at all costs! My recent appointment resulted in the worst hair highlighting disaster I have ever experienced! Large white and yellow bleached patches and spots now mar the top and left side of my head. It is inconceivable that a supposedly "licensed" professional could produce such a botched job! After shelling out $155 plus tips, I now have to seek assistance from a different salon to rectify this nightmare! The toner provided only masks the bleached spots temporarily until the first wash. Update: Madison Reed Corporation reached out via email acknowledging their error and offering a return visit to their salon for rectification (with no refund option). However, a visit to a licensed salon estimated a $300 cost to fix the damage and indicated a waiting period of at least 3 weeks to avoid further hair damage from over-processing. The corporation representative from Madison Reed seems unconcerned about potential issues arising from further bleaching. I refuse to return to their establishment under any circumstances!