Nail salons in Red Oak

I had a 5 o'clock appointment and brought a friend along. Despite being told they weren't busy, I was left waiting in a pedicure chair for 20 minutes before being left to soak for the rest of my appointment. The pedicure felt rushed, and I didn't even receive the manicure I had expected. The glass of wine I asked for only arrived at the end of the service, after I had been there for two and a half hours. Suddenly, at 7:30, I was informed they were closing and had to leave without even getting a chance to dry my nails. I really wish my experience had been better. And yes, that is hair on my wet nails.

I decided to treat myself to a french manicure and pedicure on a Friday evening. The next day, I noticed the nail polish was chipping on more than half of my nails. After reaching out to the salon, I was asked to come in so they could assess the situation. Upon my visit, the same individual who did my nails initially claimed it had been a week since the service, when in reality, it had only been 3 days. They suggested removing the white polish and applying a clear coat or repainting the chipped areas, making me feel responsible for the poor quality of their work. This was my first time at this salon, and I was referred by someone. I've never experienced such unprofessionalism and lack of accountability in all my years of getting manicures. I spent over $130, plus a tip, expecting long-lasting results, not to return to the salon after 3 days and be asked to pay for a different color. It was a disappointing experience, and I advise anyone considering this salon to thoroughly research before investing their time and money.

The couple running the salon were exceptionally kind, informative, and accommodating. Their pricing is reasonable for the market. Having recently taken over the business, they are in the process of getting everything in order. Nevertheless, my daughter and I felt comfortable and relaxed from the moment we stepped inside. A truly serene atmosphere.