Sol's Beauty Supplies

This testimonial is dedicated to Maria. She is exceedingly helpful, amiable, and consistently greets patrons with a smile. I thoroughly enjoy encountering her; she is truly exceptional.

I am absolutely enamored with their extensive color range and diverse product offerings. I frequent the establishment approximately twice a month to fulfill all my hair coloring requirements.

This establishment vended me a wig I am dissatisfied with. I specifically inquired with a staff member if I could return it if I found it unsatisfactory upon reaching home, and he affirmed that I could as long as I refrained from donning it. However, upon inspecting the wig at home, I noticed that the part was already plucked and appeared uneven. There was a noticeable section where a bright color had been cut out of the hair, and strands of non-black hair were interspersed throughout. Moreover, the wig exhibited numerous split ends and did not match the style of the one I had tried on in-store. To compound matters, the young lady who assisted me in trying on the display wig read my receipt aloud, revealing that wigs could not be returned or exchanged. This discrepancy between the store's signage, employee knowledge, and the receipt is highly misleading. As this was my initial venture into purchasing a wig to address my hair loss, I am certain that I will not be returning to this establishment.