I had an appointment and got seated promptly. Unfortunately, another individual walked in and requested my nail technician. They made me vacate my seat midway through my nail service, despite my punctuality and timely arrival. I was passed between three different nail technicians who all excessively filed my nails, wasting 30 minutes of my time. The final technician who worked on my nails did not even wash her hands before starting, and ended up getting some type of oil on me. I was genuinely upset and left as quickly as possible. I have no intention of returning since they do not prioritize clients who arrive on time for appointments.