CVS

I have used CVS all over the United States and I hate to say they have the worst customer service. I really wish I didn’t have to give them any stars because the service gets worse every time I use them. I realize that in this day and age to find people to work that have interpersonal skills and respect is very difficult but then you speak to the pharmacy manager and they are just as rude something needs to happen. My prescription was called in two days ago. It was not ready and will not be ready until tomorrow even though I attempted to explain I was going out of town for the holiday. They rudely said it will not be ready until “at the earliest 8:30” in the morning. I can’t transfer the prescription so I am stuck. DO NOT USE THIS PHARMACY!!!!!

This pharmacy is a complete joke. My spouse has endured 3 different cancers, 2 hip replacements, a leg amputation along with a laundry list of other medical issues so I’ve been making pharmacy trips several times a week for over 10 years. We just recently transferred their prescriptions to this location because it’s closer to my work and easier to get their meds since they now close at the same time I do. We were HOPING transferring them here would make our lives at least a little less difficult, we were wrong. Every time I’ve closed the shop to run and get their prescriptions it’s always been something. Either they are wasting time chatting with a customer about non-medical stuff for 10-15 minutes while a line forms, or they won’t prioritize helping a customer who just needs to pick up over sorting prescriptions for customers who aren’t there or entering data for customers that aren’t there. OR they are just off to the side talking. We NEVER had these issues at the Moody CVS.