Hair Cuttery

**Noah** is truly a gem at the salon! If this were his review, it would be a glowing 5 stars. Janee, on the other hand, left me utterly disappointed. She spent an excessive amount of time playing with my hair from 5:30 in the evening until 9 pm. The whole process felt unnecessarily prolonged. She washed my hair without a cape, which led to a messy detangling process. Despite my gentle reminder, she took forever to blow dry my hair. To make matters worse, she only put the cape on after washing out the conditioner, resulting in a re-blow drying session. It was only when Noah intervened that my hair was properly handled. I find it baffling that I'm reviewing Janee for a cut when Noah was the one who actually cut my hair. If not for Noah's quick fix, my dissatisfaction would have been even greater. What was supposed to be a quick wash, blow, and trim turned into a whole evening affair at the salon. I cannot recommend this experience.

I scheduled a lightening and coloring appointment at this salon with "senior designer II" Amy. If I could rate my experience with zero stars, I would, which is something I've never done before. Unfortunately, that's how horrendous my visit was. Amy lacked knowledge and displayed rude, rough, and dismissive behavior. Despite showing her reference pictures, she provided no feedback. When I asked her to match my roots to my ash blonde color, she simply replied with a vague "we will bleach, tone, and see." I even offered suggestions on how to bleach my hair properly, all of which were disregarded. She rushed through the process, ignoring my questions and concerns. During the treatment, she dropped a gloss book in my lap and vanished, later attempting to push an orange-pink gloss on me, despite my clear refusal. She even instructed another stylist to mix it and apply it to my hair against my wishes. Thankfully, the shampoo lady intervened. As she blow-dried my hair without heat protection, I felt her roughly pulling my hair out. Despite my pleas for gentleness, she continued with no regard. The end result was a botched bleach job with two-tone coloring and chemical burns in two spots. When I requested to tone down the orange, she insisted on using gloss, which proved ineffective. Amy then made disrespectful and discriminatory remarks about my ethnicity, claiming my hair couldn't handle blonde color due to my background. The whole experience was appalling. The manager intervened, but Amy's behavior persisted, leading me to leave the salon in tears.