Tranquil Garden Spa

I used to pass by this place all the time when I would be on my way back home from work. It was always packed everyday which meant the service was great. I came here a few weeks ago, wanted to try something new and decided to do gel acrylic nails. I had a design in mind already, I wanted a smoke effect on my nails. The place is spacious, is super clean and the guy who does the nails, speaks fluent Mandarin so there's a lady, the owner of the place, who speaks both English and Mandarin and she's the one you would go to first so it can be explained to him what type of style do you want. The whole process was very interesting for me since it was my first time trying acrylic nails, but overall he is very good at his job. The design came out exactly how I wanted it to come out. I payed $80 dollars which for some people seems like a lot but it's worth it because even now while I'm writing this review, I still have the nails on and they still look fresh! They do only accept credit cards, no debit, there's an ATM to take out cash if needed. And they also accept Zelle. I'm definitely coming back to try more of their services!!

Today I came for a medi and pedi I asked for gel for my nails and my feet would be regular polish the total was 58 but because I wanted to use different colors I was charged $63. For a person who doesn’t need acrylic the price is on the higher side for just polish and to not even have the colors I asked for. At the end of my service she ways me pull $100 and asked for a tip obviously If I didn’t give it there was no reason to ask. I don’t get shamed In front of people I’m the person paying 63 for polish it felt very greedy to me. Not a great first Impression for my first visit.

Tranquil Garden Spa was INCREDIBLY inconsiderate, they made me wait while multiple employees were doing nothing just on their phones. After 15 minutes, I chose a color while I had to wait for someone to get off their phone and assist me. They rushed my gel manicure, and it has been a couple of days after I’ve done my nails, and it has not lasted. My nails chip and broke and it is uneven now. They also have pet rabbits in the store so if you are allergic, I would skip this salon. But what really sold me to NEVER COME BACK was at the end when I was checking out, I was not going to leave a tip. I had to wait 15 minutes while no one was busy, and they refuse to assist me, and their service was awful… I paid via APPLE PAY and she kept nagging me to add a tip and asking me where was the tip. I ended up giving a $2 tip, then right before I left, she said something in a harsh tone in her language. She is lucky she even got the $2, Terrible service, very rude, WOULD NOT RECOMMEND COMING HERE!!!