Lucky Nails

I had been visiting Lucky Nails salon for about 2 years and only Ann did my nails! There were several instances where she was quite rude to me but I still continued to go, not wanting to find a different nail salon! So, my gel nails would last for weeks without any issues after getting them done. Last Saturday I went to get my nails done and requested Ann, the only one I allowed to do my nails. While doing my nails, another customer of a different nationality came in to get her nails done. Ann was kind to her, which is great, but then, while finishing up my nails, she wanted me to vacate her chair and let someone else finish my nails so she could attend to the other customer who had just walked in and would have been after my aunt in line. I even confirmed with her if it's only walk-ins on the weekend and she confirmed that because she is too busy to take appointments on weekends. So, because I insisted that she finish my nails as she always does and that it's not fair to prioritize someone else over me, she told me she wasn't going to do my nails anymore and called me mean! I told her that she was the one being mean and unprofessional for wanting to stop my service to attend to another person, which is very unprofessional! I accused her of playing the race card! She completed my nails, but my aunt said she didn't want her to do her nails after witnessing how she treated me. Now, I got gel nail polish as usual, but within the next 1.5 hours, the polish started pushing up on my thumb! I went back for her to fix it and noticed that the polish was in a white bottle, but earlier it was in a brown bottle. I know that in the polish boxes, there are regular polish and gel polish. I believe she didn't use gel polish for me, which is why I had to return immediately to get my nails fixed. Then, not even a week later, another nail broke off. When I called her, she rudely informed me that after three days, they don't fix nails, but I explained to her that gel polish doesn't chip off in 4 days. She very rudely said she would only fix the polish, not the broken tip, and slammed the phone down!!!! This woman is a joke! I should have listened to a friend who warned me about her, but I don't judge people based on others' opinions. However, I was extremely disappointed in myself for continuing to give my money to a business where the employee, Ann, is rude to certain customers!!!!!

This is the perfect place!! I've been seeing my nail artist for many years and she took over Lucky Nails and all I can say is my nails are always flawless! Pedicures are fantastic!! I rate her 5 stars every time I visit her!! Come check out Lucky Nails!! Everyone is amazing and so welcoming!

Always receive the most wonderful pedicures here. Exceptional leg and foot massages.