Hello Hair Co

Lauren was an absolute joy to collaborate with. I entered with a vision, and she surpassed my expectations! My color looks so natural, multi-dimensional, and I felt secure in trusting her judgment and guidance every step of the way. I adored everything about the salon- the upbeat, imaginative atmosphere, the stylists, and she even brewed me a cup of tea to savor (now that's a relaxing experience!)!! It's tough to find hairstylists you can rely on AND enjoy working with, but I've discovered that here!

I selected Bonjour Hair Company at 18 Orchard View Drive in Londonderry because they were highly recommended. I visited to have my hair trimmed and dyed. I chose Alex thinking she was a skilled hairstylist. Unfortunately, I was mistaken. I walked in with fair brown hair sans brassy blonde streaks. I desired an Auburn reddish hue with copper highlights and a simple trim. What I left with was a dreadful haircut (totally uneven) and fair brown hair with brassy blonde streaks yet again! NOT WHAT I ASKED FOR! I pretended to like it, but I'm sure anyone could see through me. I felt like I definitely left with the same shade I came in with. The total I ended up paying was nearly $250.00 just for the hair service, plus a 20% tip out of politeness. Shame on me for tipping at all. $300.00. I cried almost all the way home. Upon reaching home, I reviewed the haircut and color photos I had shown her and realized it was nothing like what I wanted. I emailed Bonjour Hair Company requesting the owner to call me, but no call came. I emailed repeatedly, urging her to call me and sending images of the botched job Alex did compared to the color correction and new cut I received at Curled Roots Salon by Nicole (the salon owner as well). Still no call from the Bonjour Hair Company owner! I asked for just a partial refund from the owner of Bonjour Hair Company (though I truly believe I deserved a full refund for the poor service). STILL, no call. A week later, I still haven't received a call. I will NEVER go back there, and that's why I gave them a 1-star rating. Photos of the poor work followed this review. Images 1 and 2 display Bonjour Hair Company's (poor) cut (if you can even call it that) and color (the exact same shade I walked in with). Images 3, 4, 5, and 6 show my cut and color correction from Curled Roots Salon. EXACTLY WHAT I ORIGINALLY WANTED. A major difference, massive!, but you be the judge.

I had my hair styled by Taylor today and she did an incredibly fantastic job coloring my hair. I must confess I am very particular and can be a demanding client, but she does an excellent job, thoroughly explaining her process and ensuring her clients are extremely at ease. While I was there, I witnessed a lot of teamwork among the stylists and an overall very inviting ambiance. I will absolutely be booking with Taylor in the future, and I urge others to do the same.