I detest having to write a review like this because I've visited multiple times before and had good experiences, but my most recent haircut was simply not up to par. I requested a very specific cut from the stylist (I prefer not to disclose names) and provided a photo reference. While the front was cut as requested, the back was completely off. Despite my repeated requests to see the back during the cut, the stylist never showed me with a mirror, so I only realized how bad it was once I got home and saw it for myself. While cutting, she mentioned wanting to do something slightly different to preserve more length, but the way she communicated made it seem like she had followed the photo reference to some extent, which she did not do at all. The way it's styled gives the impression that she shaved the back too high and then struggled to shape it as requested, resulting in a haphazard outcome. It's not flattering at all.