Heads Up Hair studio

I had the most embarrassing and humiliating experience at this salon today. I made an appointment for a perm in person on Thursday. The hairdresser checked my hair, asked me some question said she could do it. I arrive for my appointment today and I am asked the same questions again by a different hairdresser. When I answer the questions with the same responses as last time I am repeatedly grilled with the same questions over and over. I am told that they are professional's and have years of experience and basically know better than me. They are calling me a liar in no uncertain terms. These women who I have never met before apparently know what has been done to my hair that I didn't even know I had done. I have had a perm recently done because my hair smells like perm and they would know because their professional's. When I repeat several times that I haven't had a perm in two years I am told I am wrong. When I ask why would someone lie about what they have had done I am told a lot of people do. After being told several more times that they are professional's and know better than me I tell them I don't think this is going to work out and could they please just rinse out my hair so I can go. I have to ask two more times for them to rinse out my hair. They just keep telling me my hair smells like perm and it's their discretion if they want to do my perm or not. I'm trying to get the hell out of their and they won't let me leave. I'm trapped in the chair with shampoo in my hair asking them to rinse my hair out and they won't stop telling me that they know what I've had done and not done to my hair. If you didn't want to perm my hair just tell me that. Don't call me a liar when I know what I have had done to MY hair. You were not professional at all. Worst experience I have ever had at a so called salon.

Rachael latarola is a fake name. Not in the salon's computer system and most likely created by the customer who was kindly asked to stop coming in by the owner. (Talk about "grow up") The customer's daughter got engaged to a family member whom the owner does not talk to. The customer would go back and forth and repeat things that were said, and things of that nature, etc. Tammy does an amazing job at what she does and is very fun and personable. She has been doing hair for 31 years and in business 15 years. She has seen and heard it all. As you grow up you don't have time for petty people and unwanted drama. She pays the rent, it is her work environment. You will either love her or hate her but you don't need to leave nasty reviews under fake names to try and make her "look bad". She is not there to just cut hair. That is her space to laugh & enjoy the company of her customers. Read what the real reviews have to say, or come in yourself and find out. What's disgusting is people who try to put others down for doing what is best for them.