Casa De Bella Salon And Spa

Look no further! Casa De Bella is a top-notch salon for all your beauty needs! From the amazing front desk staff to the stylists! I personally see Teresa M. & she truly is the best! She not only always brings my vision to life but she always makes sure to keep my hair healthy within all the transitions I make! She truly is a hairy fairy!

Less than 12 hours of wear, the stylist was honestly great; she was nice and talkative. HOWEVER. I did ask for a BLOWOUT, she blow-dried my hair straight and then gave me pin curls. I just wanted a blowout, she said she would go in with pin curls to make the curls last, but I told her my last blowout lasted 4 days and it was just.. a blowout. I left looking like a pin-up girl, it wasn’t bad but it just wasn’t what I wanted. I was okay when I left but the hair didn’t even last and turned out honestly looking like I did it within 2 hours. I paid $47 for what was supposed to be a $31 basic blow-dry service. The luxury blow-dry is 41 and I didn’t even GET THAT… 1st pic is 12 hours after the appointment, she insisted on doing pin curls because they would last longer (they didn’t.) 2nd picture is when I first left the salon, with pin curls. No blowout. The next 2 pics after that are the ones I showed the stylist for reference, that hair was also on day 2. The pic in the robe is day 3 … I also gave her a $10 tip. So $57 total dollars for hair I can’t even work in for my shift tonight. It’s honestly frustrating to take pride in your looks, pay for a good service, and the end result is not what you paid or was promised. I would have thought when I called expressing all of this I could at least get another appointment or a gift card for a later date or literally anything but no concern for what I paid for or my job at all. Total thumbs down on how unhappy customers are handled after the service. I could understand if this was after 24 hours, but it’s literally been 12 hours. I’m clearly upset. I told the stylist I’m not a hairdresser, you can have creative freedom but please give me XYZ. Yes, she gave me volume, and bounce, however I didn’t get a blowout I got pin curls that were promised to last and they still didn’t. And I was charged more than what I was serviced, so that’s confusing. The stylist said the pin-up curls were on her, she had the extra time. I even asked are you sure because I really just want a blowout? But you know what you’re doing so I won’t question. Now I’m sitting here not knowing what to do with my hair before work. Looking proper, pretty, and respectable is everything. My hair looks like I did it when I was in middle school. 12 hours after a $47 hairdo? Come on….. I look dingy the very next day. I have silk pillowcases and a bonnet. How????

I had a great day today with Christopher. It's hard to believe I'm still learning how to take care of my hair. Christopher told me things other stylists never mentioned, like washing my colored hair in cold water will make it last longer. I love my blue "SONIC" highlights. I love my cut too! Thank you, Christopher!!