The Mane Room

Usually, I refrain from leaving negative feedback, but my recent hair experience was a disaster. I had booked an appointment for a toner to return my hair from a faded medium brown to blonde. However, the stylist dyed my hair black, insisting it was the right shade. When I expressed my dissatisfaction, she suggested I buy a clarifying shampoo to lighten it myself. Despite receiving a partial refund from the owner, the damage was done. A month later, my hair is a mix of red and black patches. It's heartbreaking, especially when the stylist denied any fault. I have attached pictures for reference.

Maddy is a true gem. She completely transformed my hair and now I can't get enough of blowouts! Not only is she a valuable asset to the salon, but she's also a game-changer in the industry. Her expertise and transparency about different products and services to achieve your desired look are truly exceptional. Absolutely fantastic!

On my second visit, I was attended by Maddie, a new stylist. Unfortunately, my hair wasn't bleached long enough, resulting in uneven coloring. The stylist, who had recently graduated, bleached my already lightened ends, leaving them too light, while the crown had a reddish-golden hue. After reaching out the next day, I was informed that my well water was to blame for the outcome, which I found hard to believe. Despite another attempt, the results were still unsatisfactory. The service cost over $200, and I'm now left with three different shades in my hair. I do not recommend this salon for highlights, especially not with Maddie. I feel like I wasted my money and I'm now considering getting a wig.