Typically, I've had positive experiences and don't usually leave reviews online. However, this time my nails were a disaster. I had to attend Thanksgiving with uneven nails, one was larger than the rest, and the top coat was already peeling off before I left the salon. Additionally, my hands were covered in remnants of the previous nail color. When I washed my hands at home, the top coat peeled off even more. Despite explaining that I attend school an hour away and wouldn't be able to return, I was only offered a gift card as a refund.