I visited twice. She struggles with natural hair and offered numerous excuses instead of admitting her limitations. I only returned out of desperation the second time, but the outcome was disappointing once more. I departed looking unkempt, while she tried to convince me otherwise. I had to rectify it later. She excels in cutting, and her salon is tidy with decent customer service. However, her methods are outdated; she insists on using a hot comb on natural hair, claiming it's the sole way to achieve straightness. We all know this is no longer accurate.