Women hair salons in Collinsville

I was extremely let down by my experience here. Upon arrival, I found the salon to be charming, and the staff was friendly enough. My hairdresser, Becca, was pleasant and chatty. I explained what I wanted - a balayage style with lighter accents, making sure to avoid any orange tones or chunky highlights for a more subtle, blended look. Despite Becca's friendliness, I had to ask for my layers to be redone three times as there seemed to be no layers at all. She clipped up the top part of my hair and left it untouched while dyeing only the bottom part. When I inquired about adding more color or distributing it evenly, she assured me it would look good and turned me away from the mirror. After rinsing the color out, I saw that it was turning orange and lacked the variety I desired. I expressed my dissatisfaction, but Becca insisted it looked great. She blow-dried my hair, and I still wasn't pleased with the color or the lack of layers. When I voiced my concerns, she kept suggesting I could live with it for a week and come back for a fix if needed. She was unwilling to make any immediate changes. I never got a chance to see the back of my hair in a mirror, and upon reaching home, I discovered why - she had cut three inches off my hair unevenly, leaving me with damaged, orange ends. When I initially called for a balayage and cut, I was quoted $85, which ended up being $220. This was the most I had ever spent on my hair, and I was deeply disappointed with the outcome. The day after my appointment, I spoke to the owner, Carla, about a refund. Initially polite, she turned cold and defensive when I mentioned a refund, displaying unprofessional behavior. She insisted on a no refund policy but offered to fix it for free. I declined, already having made an appointment elsewhere, and requested a refund. I offered to send pictures for her assessment. If a refund was not possible, I would post an honest review and dispute the charge with my bank. Carla reacted negatively, claiming it was unfair to post a bad review when she offered a free fix. I assured her of posting only the truth and including her offer. The cut and color were awful, as shown in the pictures. I will never return to this salon and will not recommend it to anyone. Disappointed with the stylist's lack of skill and the owner's unprofessionalism. One star is a generous rating.

Chelsea is a true master of her art! ❤️She perfectly matched a deeper hue to my natural lip tone & it looks stunning! All I do daily is apply lip-plumping gloss! Additionally, she enhanced the natural shape of my lips, giving them 💋💋💋💋💋💋💋💋💋💋💋💋 A fuller look for my 53-year-old lips! Meticulous and reasonably priced! Thank you Chelsea!

Brittney is an absolute gem when it comes to hair styling, and her prices are unbeatable. I am definitely a loyal customer now.