I usually don’t leave reviews because I feel like they’re pointless and nobody really pays attention to them but I have to say that I am extremely impressed and happy with how I was treated by both Bethany and the salon manager Sam. I was a first time client who wanted to get a perm For some reason a couple days later the perm just would not hold in my hair and I’ve had several perms before so I know my hair takes so I called and left a message for either Bethany or the salon manager to give me a call they call me back in about 24 hours I explain to them what was going on we try to troubleshoot a few things and they got me back in while I was there the salon manager Sam was messing with my hair and said she just didn’t feel comfortable doing a perm again just because my ends felt dry She wanted to do a conditioning treatment I didn’t bring the funds for that but she told me not to worry about it that it would be on them she could’ve easily set me up for an appointment or told me that they couldn’t service me that day I was already nervous enough having to come back because of an issue. Bethany gave me a cut and did a conditioning on my hair and told me to give them a call back in about two or three weeks to see how my hair was and I can go ahead and get another perm if I wanted to! Both of those ladies were extremely accommodating super nice and professional they didn’t try to just push me off and make it seem like I did something wrong! I would’ve gave them five stars except one of the receptionist an older lady wasn’t very nice when I had a call back and explain that I had a concern/complaint
Regardless on whether I get my hair re-permed I’ll definitely return as a client for other services!
Taylor from Bella Hair came and visited me at the hospital to cut my hair. This was a surprise my mom set up for me since I have been a patient for close to a month and counting. Taylor did a great job and was incredibly sweet. This was an amazing gift made possible by Taylor and Bella Hair that really helped improve both my mental and physical health. I can not say enough good things about the experience I had today and I highly recommend going to see Taylor at Bella Hair ❤️
So, after finding a new salon to do my hair, I have felt the need to write a review. I have gotten several haircuts and one full set of highlights. First, let's tackle the highlights, the color was yellow in the front, orange in the back, and I looked like a mutilated zebra. The cost was high, and I always tip well, so despite being disappointed by my hair, I paid as per my usual. When they said they would save the mixture recipe, I thought, "Oh dear, please don't." I vowed then and there never to return. The previous haircuts had to be fixed by either Sam or Rick. They always fixed it for free, I never even bothered with asking about the highlights being corrected, chalking it up to a total loss.
This dates back to over a year ago in additional fairness of my review, so perhaps they have received further seminars and improved their performance since then. At any rate, good luck!
I usually don’t leave reviews because I feel like they’re pointless and nobody really pays attention to them but I have to say that I am extremely impressed and happy with how I was treated by both Bethany and the salon manager Sam. I was a first time client who wanted to get a perm For some reason a couple days later the perm just would not hold in my hair and I’ve had several perms before so I know my hair takes so I called and left a message for either Bethany or the salon manager to give me a call they call me back in about 24 hours I explain to them what was going on we try to troubleshoot a few things and they got me back in while I was there the salon manager Sam was messing with my hair and said she just didn’t feel comfortable doing a perm again just because my ends felt dry She wanted to do a conditioning treatment I didn’t bring the funds for that but she told me not to worry about it that it would be on them she could’ve easily set me up for an appointment or told me that they couldn’t service me that day I was already nervous enough having to come back because of an issue. Bethany gave me a cut and did a conditioning on my hair and told me to give them a call back in about two or three weeks to see how my hair was and I can go ahead and get another perm if I wanted to! Both of those ladies were extremely accommodating super nice and professional they didn’t try to just push me off and make it seem like I did something wrong! I would’ve gave them five stars except one of the receptionist an older lady wasn’t very nice when I had a call back and explain that I had a concern/complaint Regardless on whether I get my hair re-permed I’ll definitely return as a client for other services!
Taylor from Bella Hair came and visited me at the hospital to cut my hair. This was a surprise my mom set up for me since I have been a patient for close to a month and counting. Taylor did a great job and was incredibly sweet. This was an amazing gift made possible by Taylor and Bella Hair that really helped improve both my mental and physical health. I can not say enough good things about the experience I had today and I highly recommend going to see Taylor at Bella Hair ❤️
So, after finding a new salon to do my hair, I have felt the need to write a review. I have gotten several haircuts and one full set of highlights. First, let's tackle the highlights, the color was yellow in the front, orange in the back, and I looked like a mutilated zebra. The cost was high, and I always tip well, so despite being disappointed by my hair, I paid as per my usual. When they said they would save the mixture recipe, I thought, "Oh dear, please don't." I vowed then and there never to return. The previous haircuts had to be fixed by either Sam or Rick. They always fixed it for free, I never even bothered with asking about the highlights being corrected, chalking it up to a total loss. This dates back to over a year ago in additional fairness of my review, so perhaps they have received further seminars and improved their performance since then. At any rate, good luck!