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Located at address 200 N Mall Entrance, Cape Girardeau, MO 63703, United States, place JCPenney is open for visitors during the following days and hours: . If you have any questions or would like to make a reservation, simply give them a call +1 573-334-2... — show. For additional information, be sure to check out their website https://www.jcpenney.com/locations/mo/capegirardeau/clothing-stores-capegirardeau-mo-0920.html
Wheelchair-accessible car park, Wheelchair-accessible entrance
In-store shopping, In-store pick-up, Kerbside pickup
Quick visit
Cheques, Credit cards, NFC mobile payments, Debit cards
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Rating is for information purpose only. Ratings and reviews are updated regularly. If you think that the rating on a particular source is unfair, it is recommended to contact a specific website.
To make an appointment at JCPenney, you can call them on their phone +1 573-334-2881 or use callback form on website https://www.jcpenney.com/locations/mo/capegirardeau/clothing-stores-capegirardeau-mo-0920.html and request a date and time that works for you. They will then confirm if they have any availability for an appointment.
The most popular services are Beauty salon, Department store.
The location of JCPenney is a city Cape Girardeau, full address is 200 N Mall Entrance, Cape Girardeau, MO 63703, United States.
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1836 Broadway St
They don't adhere to their return policy. A friend purchased a fragrance for me, and when I wanted to return it because it made me unwell and exchange it for something else by paying the difference, they refused.
I had an awful experience trying to exchange an item that was a Christmas gift for a different size. The associate requested the receipt from the person who gave me the gift, which I found impolite. I just wanted to exchange, not asking for a refund. I provided the number under which the rewards/order should have been, but they claimed to find nothing. Later, my friend had to go in, and magically they managed to locate the transaction under her phone number, which was the same one I had given. I felt like they were giving me the runaround, including the manager or whoever the associate called for assistance. The return/exchange policy is unreasonable, and they don't try to accommodate customers. The customer service at this store has significantly declined.
I had to wait for 25 minutes for associates at the jewelry department, they were busy with another transaction and even after 25 minutes, they were still occupied with the same customer chatting! How long does one person take for a single transaction to complete? Reorganize your employee training for "Efficient Transaction Processing!" I won't be recommending anyone to purchase jewelry from there.