This place deserves zero or negative stars if that were possible. I specifically instructed the technician not to thin out my eyebrows as I prefer them to be thick and full in the center with a defined arch. I pointed out the areas that should not be touched, but she didn't even let me finish explaining how I wanted my eyebrows done. She completely messed up my eyebrows, doing exactly what I had asked her not to do. I left the salon internally crying because unlike others, it takes months for my eyebrows to grow back. I usually get them done every 2 to 3 months. I don't remember her name, but I know I visited the salon after 5:00 pm, and it was an older woman with glasses who worked on my brows. Avoid her at all costs as she doesn't listen to instructions. When I raised my concerns about the thinning, she flat out denied it and suggested using castor oil to make them grow back thicker. All I wanted was a cleanup, but I left with two completely different-looking eyebrows – one thin and round like a rainbow, the other with a misplaced arch. The shape near my nose was off, and my brows were rectangular instead of arched. It's a disaster. I wish I could show a before and after picture, but now I have to wait 5 to 6 months to get them back in shape. Trash!!! Not even an eyebrow pencil can fix this mess.