Le Nails

I've rated this nation a 5 before. But lately, the past 3 times at least that I've been in, 1 of those was right after my father passed away, and I brought 2 of my children in with me. We all had pedicures. I think only 1 or 2 speak Spanish, which isn't unusual for these shops. Most employees can comprehend Spanish, though not speaking it. They'll just look to the one that can speak Spanish when they don't understand what you mean. They usually do a good job. But, the gap in communication plus the rudeness when they are all speaking a different language around you, not understanding, makes me lower my rating. My last visit was the worst. I doubt I'll go back, won't say never because you never know. I did go back, I won't go on, but yeah, total mistake.

First nation is what I wanted, second nation is what I got. The person ( Ann the manager) told me that they weren’t going to do the design and that I needed to choose something else. Whenever I chose out the colors, they told me no that they didn’t look good and that I should go with a different color, they would always criticize what I wanted until it was something that they agreed on. I felt pressured, and the customer service was frankly rude and pushy.

The individual did absolutely amazing on my nails. They were efficient and open when I spoke about fixing things on them. I had pleasant conversations personally with everyone who approached me. Although I did not appreciate the conversations that were being held behind me as they were rather inappropriate and unprofessional. Especially with children being in the salon. I would go back again, though! I got exactly what I wanted. Great nail service in particular.