I wish I could rate this place 0 stars!!! The service is terrible, typically only one stylist who doesn't multitask. You have to wait while they attend to one client at a time, and the wait can range from 1 to 2 hours. I went in for a wash and set at 3 PM on a Sunday, and the stylist informed me she didn't take any more clients after 3. I had been a loyal customer for about a year, but it's clear she doesn't value or prioritize her regulars. The final straw was when I made an appointment for the next day, rushed there after work, and she wasn't even present. No call to apologize or explain. Don't waste your money or time here, unless you have nothing else to do with your life. And by the way, the quality of service isn't even that great. I only started going there during the pandemic when it was difficult to find an open salon that wasn't price gouging. You truly get what you pay for.