I called right at nine and asked what the soonest they could get me in was, she said to just come in now and they could get me in, so I did. I ended up having May and she was so gentle and precise. I had to be done no later than ten to go to an appointment and she got done with me at 9:40. Even with me having a time crunch she took her time cutting my cuticles and making sure the shellac was perfect! Couldn't be happier with the friendly service will be back for sure. I also had my two year old with me and they were so sweet to him!